Topic: Navigating the Impacts of AI as a Change Leader
Since the release of ChatGPT, AI has consistently been in the news with promises of efficiency and productivity gains. However, it’s not a magical end-all solution, and as change leaders, we need to embrace AI as both a technology and mindset change. By understanding AI and its potential applications, we can incorporate it into our own work and empower our teams to drive positive change and better outcomes.
To prepare, change managers should understand AI, welcome it into their workflow, initiate early conversations, and address employee concerns. Preparation for AI should involve building a compelling case for change, comprehending AI’s organizational impacts, relentless communication, governance establishment, and employee education to mitigate risks and make sure that AI is being used effectively.
However, most importantly, truly integrating AI requires a shift in mindset, requiring holistic culture transformation. Change leaders should seize the current momentum to reshape perspectives and attitudes toward AI for enhanced business, people, and technological outcomes. With the right approach, AI can be a powerful ally in our efforts to navigate the evolving landscape of business and technology.
Keely Middleton is the Practice Lead for People & Change at Propeller Consulting. With extensive experience in change management, strategic alignment, and executive communications, she is a seasoned change leader with a focus on responding empathetically to manage large-scale change, engage employees, build meaningful relationships, communicate strategically, and activate leadership. Keely’s expertise includes guiding clients through the people side of large-scale technology implementations, including AI.
Andrew Ferguson is a Technology Transformation Practice Lead at Propeller Consulting with an extensive history in technology strategy, cloud migration, AI implementation, and business technology management. He is an experienced leader focused on responding decisively and effectively to the ever-changing technology space and specializes in leading diverse teams through complex programs in large organizations. Prior to his work at Propeller, he spent eight years in the Department of Defense managing large scale cloud migrations and AI research and development programs with DARPA. He is passionate about empowering teams to deliver comprehensive solutions that benefit everyone.
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