Coffee Chat and Learning Event

Topic: Navigating Enterprise Process Change Management Between Projects

Organizations excel at managing changes tied to major initiatives like software rollouts, product launches, or marketing campaigns. But what about the smaller, routine changes that happen daily between these big events?

Teams often face new scenarios and unanticipated use cases that weren’t addressed in the last project or training. While immediate work partners might be informed, the ripple effects on upstream and downstream stakeholders are frequently overlooked. These "micro changes" or "routine changes" quietly disrupt workflows, data dependencies, and processes—leaving OCM professionals, business analysts, and process managers scrambling to identify and address their impacts.

In this session, we'll explore:

Steve Craig, Senior Manager at TokuSaku Consulting, will lead the discussion. Steve brings valuable insights from his work in utility, banking, and business process practices and will guide a thoughtful conversation on this common but often under-addressed challenge.

Don’t miss this opportunity to tackle a challenge many of us face but rarely talk about!

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